All About Bamboo

What is NanoBAMBOO™

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Why Choose Bamboo?

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What is Closed-Loop System?

Click here to learn more.

Ora Bedding Sustainability Roadmap

Click here to read more.

Bedsheets

Sizes & Configurations

Super Single Size

1 Fitted Sheet: 107cm x193cm + 40cm (depth)

1 Pillow Sham Cover: 49cm x74cm + 5cm (flap)

1 Bolster Case: 36cm x 110cm

1 Duvet cover: 140cm x 210cm

 

Queen Size

1 Fitted Sheet: 152cm x198cm + 40cm (depth)

2 Pillow Sham Cover: 49cm x74cm + 5cm (flap)

2 Bolster Case: 36cm x 110cm

1 Duvet cover: 210cm x 210cm

 

King Size

1 Fitted Sheet: 183cm x198cm + 40cm (depth)

2 Pillow Sham Cover: 49cm x74cm + 5cm (flap)

2 Bolster Case: 36cm x 110cm

1 Duvet cover: 245cm x 210cm

Wash & Care

Machine cold wash

Mild detergent

Gentle cycle

Do not bleach

Do not use softener

Hang or tumble dry on low heat

Avoid washing with clothing as zippers

and hooks can cause abrasion.

 

For more information, refer to our WASH & CARE Page.

Fabric Specs

100% Bamboo (NanoBamboo™)

Equivalent to 1600 cotton thread count

Bamboo sateen weave

Pillows

How to prepare my pillow?

Place pillow in dryer for 10 - 15 mins on low with dryer sheets. This will fluff up the pillow.

 No dryer? You can also use your hands to fluff it up or air your pillow outside for a few days.

 For more information, click here.

How to remove memory foam scent?

New memory form tends to have ‘off-gassing’ scent, but they are not going to hurt you. We only use freshly made foam and is CertiPUR-US® certified for your safety. To reduce the smell, simply remove the outer cover and put the inner pillow in the dryer on low with dryer sheets for a couple of hours.

Alternatively, air the inner pillow outside for a few days.

How to adjust my pillow?

Unzip the outer cover.You will see then see the inner cover, unzip that as well.You can now add or remove the foam to your preferred loft (height).Zip back both the covers and fluff the pillow to redistribute the fill.Try the pillow and re-adjust fill according to your needs.

For more information, you can watch this video.

Wash & care instructions

OraFlex pillows are all freshly made and new so they do not need to be washed out of the box. However, if you prefer them to be washed, we recommend the below instructions:

 

Removable Outer & Inner covers:

Separate outer and inner pillow.Remove inner filling before washing.Use the included draw-string bag to temporary store the fill.Turn the cover inside out.Do not use bleach or fabric softener.No need to iron.Machine cold wash & tumble dry only.

 

Inner Pillow:

Use a safety pin to secure the zipper so that the shredded memory foam does not spill out during wash.

Machine cold wash & tumble dry only.Wash in cold water, delicate cycle.Do not use bleach or fabric softener.Tumble dry low and make sure inner pillow is completely dry before use.This may take several cycles depending on your washer and dryer.

 

Tips:

Fluff your pillow daily by hand and tumble dry on low for 15 – 20 minutes monthly to refresh and revitalize its loft.Wash outer cover using laundry bag.We recommend to wash the shredded memory foam only once year.Do not put shredded memory foam directly under sun to dry.

Bath & Hand Towels

Sizes & Spec

Material: 100% Bamboo (NanoBAMBOO™)

Bath Towel: 70x140 cm

Hand / Face / Head / Sports Towel: 34x74 cm

Wash & Care

Machine cold wash
Gentle cycle
Do not bleach
Do not use softener
Do not iron
Tumble dry on low heat
Best to hang dry

Kitchen Paper Rolls

Size and Spec

Material: 100% Bamboo (NanoBAMBOO™).

Size: 30 x 27 cm / sheet.
Weight: 200g / roll.

Washing & Drying Instruction

Handwash is the best way to keep it clean and lasting.
Machine cold wash.
Do not hot wash.
Gentle cycle.
Air dry only.
Do not tumble dry.
Do not iron.

Rewashes: Up to 85 times.

Certifications

CertiPUR-US®

CertiPUR-US® is a certification awarded to mattresses, pillows and other foam products that contain very low levels of toxic chemicals. It was developed from EPA's Safer Choice Program. It certifies that foams have met stringent international standards for performance without ozone depleters, mercury or lead, with no added formaldehyde releasers, and are free from certain phthalates regulated under California law as well as polybrominated diphenyl ethers (PBDEs) prohibited in Europe since 2013.

 

CertiPUR-US® certified pillows are less toxic than conventional foam products. CertiPUR-US® certification requires that the product contains very low levels of toxic chemicals, such as phtalates or bromide. The CertiPUR-US® Standard prohibits any use of formaldehyde in foam products.

OEKO-TEX®

STANDARD 100 by OEKO-TEX® is one of the world's best-known labels for textiles tested for harmful substances. It stands for customer confidence and high product safety.

 If a textile article carries the STANDARD 100 label, you can be certain that every component of this article, i.e. every thread, zip and other accessories, has been tested for harmful substances and that the article therefore is harmless for human health. The test is conducted by our independent OEKO-TEX® partner institutes on the basis of our extensive OEKO-TEX® criteria catalog. In the test they take into account numerous regulated and non-regulated substances, which may be harmful to human health. In many cases the limit values for the STANDARD 100 go beyond national and international requirements. The criteria catalog is updated at least once a year and expanded with new scientific knowledge or statutory requirements.

Other Certifications

Click here to see more.

Shipping & Returns

How much is shipping and how long will it take to reach me?

Our warehouses are located in Singapore and Thailand, thus local standard delivery is free. We do ship worldwide at a special bulk shipping rate. Go for 2 or more pillows to save on shipping. Buy more save more. The shipping rate will be shown at checkout. Taxes and duties when applicable are not included. 

It will take around 1 day to process your order and another 7-14 working days for international delivery (depending on your destination). Orders received after 1 pm will be processed the next working day.

What is the 30 nights trial & return policy?

We have a 30-days return policy and if you have slept on your OraFlex pillow for at least 10 nights and decided that it’s not the right pillow for you, you may initiate a return by emailing us your order number and feedback for your return to oraflex@orabedding.com. A refund will be made within 30 days from the time we received your returned product. Return shipping / taxes / duties to be paid by the customer. We regret to inform you that we are unable to refund any applicable taxes, duties, and shipping costs.

 To make your returns quicker and easier, please keep your receipt.

As long as the pillow is in donatable condition, you can even return it without the original packaging or box. Customers can only return a maximum of one item of the same product type. When pillows are returned to us, we will donate lightly used pillows to local charities.

Warranty

How to register for 5 years warranty

Please visit this page to register for your 5 years limited warranty.

 

If you are giving OraFlex / OraBody pillow as gifts, please give the lucky recipient the order number so that they can register for warranty under their name.

 

Warranties only apply to products that are purchased directly from Ora Bedding or its authorized marketplace platforms.

How does your 5 years warranty work?

OraFlex / OraBody pillows have 5 years limited warranty. Take note that the warranty is not transferable and only applicable to the registered person. The warranty covers our shredded memory foam will not go flat, manufacturer defects, or material damage despite correct use. Ora Bedding is not liable for claims exceeding the cost of the pillow nor responsible for any incidental or consequential damage from using the product.

Our warranty does not cover misuse, abuse, modification, improper handling and failure to follow washing instructions will void the warranty. Shipping and any applicable duties cost to be paid by the customer.

In the event of a product not being available for replacement, Ora Bedding reserves the right to substitute another product with a similar cost.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at hello@orabedding.com