Frequently Asked Questions
Let us clear your doubts and if there are other questions, please write to us at
All About Bamboo
What is NanoBAMBOO™

Click here to learn more.

Why Choose Bamboo?
What is Closed-Loop System?
Ora Bedding Sustainability Roadmap
Sizes & Configurations

Super Single Size

1 Fitted Sheet: 107cm x193cm + 40cm (depth)

1 Pillow Sham Cover: 49cm x74cm + 5cm (flap)

1 Bolster Case: 36cm x 110cm

1 Duvet cover: 140cm x 210cm


Queen Size

1 Fitted Sheet: 152cm x198cm + 40cm (depth)

2 Pillow Sham Cover: 49cm x74cm + 5cm (flap)

2 Bolster Case: 36cm x 110cm

1 Duvet cover: 210cm x 210cm


King Size

1 Fitted Sheet: 183cm x198cm + 40cm (depth)

2 Pillow Sham Cover: 49cm x74cm + 5cm (flap)

2 Bolster Case: 36cm x 110cm

1 Duvet cover: 245cm x 210cm

Wash & Care
Fabric Specs
Available on Shopee / Lazada
How to prepare my pillow?

Place pillow in dryer for 10 - 15 mins on low with dryer sheets. This will fluff up the pillow.


No dryer? You can also use your hands to fluff it up or air your pillow outside for a few days.


For more information, click here.


How to remove memory foam scent?
How to adjust my pillow?
Wash & care instructions
Available on Shopee / Lazada
Bath & Hand Towels
Sizes & Spec

Material: 100% Bamboo (NanoBAMBOO™)

Bath Towel: 70x140 cm

Hand / Face / Head / Sports Towel: 34x74 cm

Wash & Care
Available on Shopee / Lazada
Kitchen Paper Rolls
Size and Spec

Material: 100% Bamboo (NanoBAMBOO™).

Size: 30 x 27 cm / sheet.
Weight: 200g / roll.

Washing & Drying Instruction
Available on Shopee / Lazada

CertiPUR-US® is a certification awarded to mattresses, pillows and other foam products that contain very low levels of toxic chemicals. It was developed from EPA's Safer Choice Program. It certifies that foams have met stringent international standards for performance without ozone depleters, mercury or lead, with no added formaldehyde releasers, and are free from certain phthalates regulated under California law as well as polybrominated diphenyl ethers (PBDEs) prohibited in Europe since 2013.


CertiPUR-US® certified pillows are less toxic than conventional foam products. CertiPUR-US® certification requires that the product contains very low levels of toxic chemicals, such as phtalates or bromide. The CertiPUR-US® Standard prohibits any use of formaldehyde in foam products.

Other Certifications
Shipping & Returns
How much is shipping and how long will it take to reach me?

Our warehouses are located in Singapore and Thailand, thus local standard delivery is free. We do ship worldwide at a special bulk shipping rate. Go for 2 or more pillows to save on shipping. Buy more save more. The shipping rate will be shown at checkout. Taxes and duties when applicable are not included. 


It will take around 1 day to process your order and another 7-14 working days for international delivery (depending on your destination). Orders received after 1 pm will be processed the next working day.

What is the 30 nights trial & return policy?
How to register for 5 years warranty

Please visit this page to register for your 5 years limited warranty.


If you are giving OraFlex / OraBody / OraDIY pillow as gifts, please give the lucky recipient the order number so that they can register for warranty under their name.


Warranties only apply to products that are purchased directly from Ora Bedding or its authorized marketplace platforms.

How does your 5 years warranty work?